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Privacy Policy

1. Purpose

This document sets out ECLAP’s commitment to your privacy and to the protection of personal data (the "Data") collected and processed in connection with your use of the ECLAP Services, under the terms and conditions set out in the Terms of Use. The conditions apply to Registered Users of ECLAP as well as to Public Users. We therefore recommend that you read this document carefully. At ECLAP your privacy is of paramount importance. As the custodians of your personal information, we have developed this policy to ensure that your privacy is always protected while you are using the ECLAP network.
By accessing or using the website, you agree to our Privacy Policy. If you do not agree to these terms, please do not access or use this site.
ECLAP processes your personal data in conformity with this Privacy Policy and with the strict rules of Italian and European data protection legislation. The Italian Law - Decree 30.06.2003 n. 196 - provides that the treatment of the collected personal data (i.e. data related to individuals and companies) has to be performed in a correct, transparent and lawful manner.
Data controller of the collected data is ECLAP, with registered office at Firenze, via di S. Marta 3, at the Department of Systems and Informatics.
Data subjects (i.e., individuals or companies which data are collected and carried out by ECLAP) may, at any time, verify the treated data and exercise all the rights set forth in art. 7 of Law by Decree 30.06.2003 n. 196, by selecting the menu “Privacy Policy ” on the ECLAP Service.
This Privacy Policy is a part of our Terms of Use and should be read carefully, as it specifies which rights you have and how you can exercise your rights. Any use of the website implies the entire acceptance of this Privacy Policy.

2. A special note about children

We do not knowingly market to or encourage children, minors or anyone under the age of 18 to use our service and we request that children do not submit information to us. In principle everybody can use ECLAP and everybody can become a Registered User on ECLAP. Children under the age of 13 are not permitted to register with ECLAP. It is ECLAP's policy not to collect any information from anyone under the age of 13. In any case, you affirm that you are over the age of 13, as the Website is not intended for children under 13. If you are under 13 years of age, do not use or access the ECLAP website at any time or in any manner.  
If you are the parent or legal guardian of a child under 13, and that child has somehow registered with ECLAP, please send an e-mail to for instructions on how to cancel your child's registration. In the e-mail, please provide your full name and address, your child's full name and address, your relationship to the child, your daytime and evening telephone numbers, your email address and a signed statement that you are the child's parent or legal guardian. ECLAP would use this information only to verify that you are the child's parent or legal guardian and for no other purposes.

3. About ECLAP and the information we collect

In our online registration form, we ask you to provide us with certain information such as your name, your email address, your gender, your date of birth, your location details and some optional details about yourself, such as your preferences, affiliation, job, work, etc. These details are available to you anytime, and capable of being corrected or updated through your "Profile" page.
At your own discretion, you may choose to post additional facts about yourself. During your registration on ECLAP  you can indicate what your interests are as part of your profile. This is useful for other users who are viewing your profile but also for ECLAP because in this way we will be better able to tune ECLAP Services to your preferences.
Please also remember that content that you post may reveal sensitive personal data about you, e.g., about your preferences, comments on content, notification and messages among ECLAP service users, etc. If you volunteer provide sensitive personal data to us, you explicitly consent to us on using such information as described in this Privacy Policy.
ECLAP automatically receives and records information from your computer and browser, including your IP address, cookie information, software and hardware attributes, and other automatically generated information about your surfing behavior during your use of ECLAP. This information consists for instance of your IP address (number of your computer making it possible to recognize your computer), the browser type (computer program to enable the viewing of internet pages) that you use, the pages you visit and “cookies”. The website uses cookies are used to identify you as a user of the website, to remember your preferred language and to facilitate navigation on the website.  You can disable cookies in your internet browser, although some parts of the website will then no longer function correctly.

4. Our use of your information

We internally use Data and personal information of our users to statistically analyze Service usage, to comply with applicable law, to improve our content and product offerings as well as to customize our site's content and layout. We may also use personal information about you to deliver information to you that, in some cases, are targeted to your interests, such as targeted/similar Content and promotions. We believe these uses allow us to improve our website and better tailor your online experience to meet your needs. We use personal information to resolve disputes, troubleshoot problems and enforce our Terms of Use.
You may wish to receive or not emails from us in respect to new message notifications, or for other purposes related to the use of the website. You can opt in or out from these messages via your "User Profile" page by selecting the “Notification” menu item.
By registering on the ECLAP Service you acknowledge and agree that the profile data and other postings that you provide, including sensitive personal Data, will be available to other users of the website and may be accessed from countries outside the Italy. Please note that countries outside Europe may have lower standards of data protection than the Italy.

5. Disclosure of your information

We do not sell or rent out any personal information about you to any third party. We could do disclose information in aggregate for marketing and promotional purposes. However, in these situations, we do not disclose any information that could be used to personally identify you. Certain information, such as your password is not disclosed in aggregate at all.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

6. Your use of other users' information

You may not use other users' information for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate the accounts of those who misuse other users' information or who otherwise violate the Terms of Use.

7. Control of your password

You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. This can be done via your "User Profile" page. If you lose the password you can use the specific ECLAP service to recover it via your email address.

8. Reviewing and changing your personal information

Once you register, you will be able to review and change much of your personal information including:  contact email address; your profile, photographs, and videos; city, region, and country of residence;  password, job, work, affiliation, preferences, groups, etc. We welcome any comments or queries you may have, so please feel free to send a message to, including for the purposes of altering your information or changing your settings.

9. Data security

ECLAP has security measures in place to protect and prevent the loss, misuse, and alteration of the information under our control. ECLAP uses industry standard efforts to safeguard the confidentiality of your personal information such as firewalls. While "perfect security" does not exist on the Internet, our technical experts at ECLAP work hard to ensure your secure use of our site.

10. Deleting your Profile

If you would like to be fully removed from the ECLAP Service please send a message to with full information about your account.

11. Invite a Friend

If a user decides to use our Invitation option to invite a colleague to our site, we ask them for the friend's email address. ECLAP will automatically send the colleague an email inviting them to join the website. ECLAP stores this email address for the purpose of automatically associating the colleague with the user sending the invitation. ECLAP does not sell these email addresses or use them to send any other communication besides invitations. The colleague may contact ECLAP to request the removal of this information from our database.
By providing us with information about a friend, you confirm that they have given you their informed consent to do so.

12. Public forums on ECLAP

Information that users publish in any public forums on ECLAP, e.g. in web blogs (“blogs”), postings, ads, etc. can be seen, read, and commented on by other ECLAP users.

13. Copyright Notification

ECLAP does not permit copyright infringing activities and infringement of intellectual property rights on its Website, and will remove all Content if properly notified that such content infringes on another's intellectual property rights according to the rules described in the Terms of Use. ECLAP reserves the right also to terminate a User's account, if they are determined to be a repeat infringer.

14. General Information

Support: If you take advantage of our support through the contact form or user “support” option, your enquiry will be stored in a database together with the details you voluntarily make there (if applicable). Our support team only uses this information to process your enquiry. Data compiled in this manner is also used by ECLAP for statistical analysis. Neither the raw data, nor the results of these analyses are made accessible in part or whole to third parties.
Access to the ECLAP Service: we store your data on highly secure ECLAP servers located in Italy. Only a small number of specially authorized people have access to these servers. Information pertaining to your identity is only collected by us if you have explicitly given us permission to do so.
If you have any queries, please don't hesitate to contact us at   

15. Changes to this Privacy Policy

If we decide to change our Privacy Policy or email practices, we will post those changes to this privacy statement, the page:, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this document and statement at any time, so please review it frequently. If we make material changes to this policy, we will notify the change on the General Management group members of ECLAP portal.
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